The support team sent me a photo of all the mat, and I agreed, it looks fine in the photo. I asked for 1st, 2nd and 3rd seat row mat, it took time to be delivered. How this company uses Trustpilot Learn about Trustpilot’s review process.
- I’m not removing anything – people need to be aware of where their hard earned cash is going, and if reading this saves someone from the aggro of dealing with you and that some child gets their birthday gift etc then I’m happy.
- Their support doesn’t care at all and keeps barfing up the same useless statements.
- Shipped ordered items to everyone who ordered after the initial period, which means the people first to order are still waiting on their items, while the people who ordered days or a week later already have what they ordered.
- I was eventually told that they needed to claim the lost item from their insurance, which apparently was approved.
- You can find the same items elsewhere at a cheaper prices and it accompanied by much better service.
- Great value for money turned up within the specified time and couldn’t be happier will be purchasing again.!
Order hasn’t shown up or even dispatched…
While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. And very shortsighted because as a mum of 3 boys I am sure I would have purchased more shirts from them. I requested a refund and 50% was offered. Looking at their website it simply stated returns needed to be approved and within 15 days of receipt.
Contacted immediately re missing shirt, which took some time to resolve and meant t… Ordered 3 shirts and only 2 arrived, it’s frustrating that they take so long (14 working days) which isn’t clear. We are also so appreciative of you taking the time to leave a review.
It seems a few of their customers are…
Seen this happen before with cheap shipping methods that utilize multiple methods of shipment and overly convoluted shipping methods with tons of random stops. That company is on here as well and they have a abysmal score. Shipping company used appears to be OSM Worldwide in GLENDALE HEIGHTS, IL 60139.
Have ordered on two occasions now, delivery can take some time but that is to be expected. Just received my sons kit in time for Christmas, emailed them a few times as worried it wouldn’t come and the replies I had were so quick providing tracking number etc. This review is in no way respective of our company and i think this may be a competitor trying to tarnish us as we have no order details for them. Trying to slam a company that is doing their best over such a terrible period is very upsetting.Called the customer who refused to talk to us so we are unable to help her. You are entitled to your opinion on us but please in future only write reviews with facts involved.
Ringospin Casino
We are not a UK company and this needs to be taken into account, this is why we offer the delivery times we do and also with the Covid crisis things are taking longer naturally with people having to isolate. I had ordered some items for my sons birthday on the 25th of May and had not received anything within the time period for the delivery. Shipped ordered items to everyone who ordered after the initial period, which means the people first to order are still waiting on their items, while the people who ordered days or a week later already have what they ordered. When I questioned this it was withdrawn and I was told only faulty or incorrect items could be refunded. What followed was the worst customer service I have ever received.
- As per my previous review I finally got a reply to my email saying refund had been processed and would take around a week to show on my account.
- Had to get my bank to block them as they kept taking money from my account even after they told me that my su…
- Ordered a football shirt for my stepson, fab quality and excellent speedy delivery!
- Been buying from this company a while now and never had a problem.
- Hi JennaThank you so much for your review!
- I suggest you look for second hand devices and never give this company another dime.
- Don’t send item, support totally ignoring you.
Extremely slow and unresponsive support, extremely slow processing times.
So no item and no return money, must call to your bank.Great company Sounds like the company doesn’t care about other people’s time, and is likely severely understaffed if they have to operate this way. Making people wait 20 days for a replacement if it’s lost or damaged during shipping is terrible.
Order has not been received, still waiting with no results.Contacted support about a ETA and basically was told outright they don’t have a ETA and your are just told to wait. I haven’t experienced worse customer service that I can recall. Numerous contact with customer service resulted in nothing useful. I contacted customer support and asked for a replacement, a refund or send in for repair. Great value for money turned up within the specified time and couldn’t be happier will be purchasing again.! Incredibly shocked by bad reviews they are brilliant!!!
We use dedicated people and clever technology to safeguard our platform. Anyone can write a Trustpilot review. Quick and efficient order process / delivery (although I did make sure I ordered the device whilst it was in stock).
Shopariaco
Seems like that isn’t the first time either. I suggest you look for second hand devices and never give this company another dime. Customer service mainly only tells me how I’m in the wrong and how much of an ass I’m being for complaining, and that they have a lot of work to do.
I am yet to receive a refund for an order they couldn’t fulfill. It seems a few of their customers are having the same issue I am. People like this need to be caught and made to pay back all the money they are stealing My order wasn’t fulfilled and was promised a refund which I’m still waiting for over a month later. Hope this helps everyone else that is due money back from these cowboys.
I love the pillows I got, they are gorgeous and great quality. Pillows overall feel like really good quality. It arrived sooner than promised even though it was a few days before Christmas.
Shipment takes a little long but I have received the goods and I like the product a lot! This is a russian company and i believe that’s explaining all. Useless company, don’t ever order a FLipper !!!!! Now communication is not possible anymore with support. To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 https://www.ringospin-casino.com/ automated software.